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(03) 5367 2111


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0419 224 440


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Customer Feedback

 

 

19/12/2017 – Vivian – Narre Warren

Could you kindly pass on a big thank-you to all that assisted with our Inspections.  I have never dealt with anyone with this much efficiency and professionalism.

  

 

18/12/2017 – Ben & Stacey – Point Cook

Also, we would like to mention how professional and thorough Carl was when conducting his inspection yesterday. 

  

 

07/12/2017 - Sarah – Greenvale

Just wanted send a quick thank you email. The inspector you sent to my site today was extremely professional and helpful.
  

 

04/12/2017 - Tara – Clyde north

Alan was brilliant - it has made this process very easy! Will recommend your services to others :)

  

 

01/12/2017 – Mark – Highton

We have found the building inspectors (Brett & Paul) to be extremely knowledgeable and always going out of their way to offer more.

My partner and I have already referred two clients to you.

We will continue to refer new clients to you, as you have been very helpful and made the building process much less stressful and informative.

Brett & Paul are very valuable employees. 

  

 

29/11/2017 – Tom & Rose – Mernda

We would sincerely like to thank the whole team from Darbecca for their assistance. Your work has given us immense peace of mind and security knowing that build works are as they should be. We have found everyone from office staff to Inspectors to be true professionals, courteous, polite and very accommodating. We appreciate your quick responses to emails and level of communication. It’s been our pleasure to have you represent us.

…Brett was wonderful yesterday, very grateful to have had him.

  

 

29/11/2017 – Maria & Rebecca – Mickleham

Hi Rod, 

Just wanted to say thank you for taking the time to inspect the build of our home. 

You guys are just fantastic. So grateful I chose Darbecca to look out for our home. Best decision we have ever made!! 

Thank you to all! 

  

 

28/11/2017 – Debbie – Mount Duneed

Paul was amazing and kept his cool in light of several people being on site.  He asked several times if I was ok but tried to get on with his role.  He was professional, went above and beyond in the circumstances and was still able to do his job to the best of his ability. 

…I just wanted to say Paul was amazing and I felt really supported by him and he has been fantastic on the inspections in our home.

  

 

28/11/2017 - Daria & Andres – Mount Waverley

As we have reached our final phase, I would also like to take this opportunity to thank you guys for the outstanding service and professionalism that has been provide to us by Darbecca admin and site attending staff during our build.

12 months ago, I was recommended by a close friend to use Darbecca as our independent inspection organization, and my wife and I are glad we did. 

Your comprehensive site inspection reports allowed us to have a professional approach when communicating back to our builder in relation to make good items during each stage, and in turn enabled us to determine financial steps and key decisions along the way.

  

 

17/10/2017 – Geoff & Shona – Bannockburn

We really valued Darbecca's service, in particular Brett's friendly advice, and will definitely (continue to) recommend you.

  

 

15/09/2017 – Sandra – Rockbank

Thank you Rebecca helping me chase this up all your product reviews are outstanding on the internet which reviews includes all the office staff.

I haven't even began with your services and already it has been great starting with office staff responding to my emails.    I wish my builder could be like this.

  

 

11/09/2017 – Neil – Clyde North

Thank you for the help and support during the building of our new home, much appreciated. The Darbecca reports have certainly helped us through the process and picked up on things we would never have seen or been made aware of that something was an issue.  

  

 

17/08/2017 – Carol – Point Cook

I have been very busy lately but I have wanted to say- what a wonderful job Darbecca is doing for their clients and improving standards within the building industry!

…Brett and Carl have been such a great help. I am so happy with the inspections and can’t say enough about the quality of the reports.

…All the office staff have been patient, friendly and willing to help.

  

 

27/06/2017 – Michelle – Plumpton

I just wanted to say thankyou for all your help with our property inspections and I’m happy to say we are finally in our new home.

…Nicholas and I really appreciated all your time and effort into inspecting each stage, and that all repairs were done by our builder accordingly.

  

 

22/06/2017 – Evan – Werribee

Thank-you very much for your inspections at Darbecca! It has definitely given us a peace of mind that we're receiving a quality build. You guys have been more than fantastic and we'll be sure to leave some great reviews.

  

 

22/06/2017 – Moe – Clyde North

Thanks for the update and would like to thank your Team and Dale for an excellent service.

  

 

30/05/2017 – Steve – Werribee

Thank you very much for the service you and your team has provided me. Being unfamiliar with the build process, it was great to know that I could rely upon Carl and the entire team throughout the process. Your service was always prompt and very professional and have highly recommend your business to a number of friends who are in the process of building their homes. It is not often that the owner of the business gets involved in individual cases and would like to thank Rebecca for calling Simonds during a very frustrating phase of the build.

  

 

24/05/2017 – Daniel – Greenvale

I would just like to say that dealing with everyone from your company has been an absolute pleasure.

From my first phone call you were able to organise an inspection the next day and nothing was too difficult.

During the building process of my house everything has been stressful and I have found dealing with builders to be very hard work.

The best decision I made was to employ the services of Darbecca - It is worth every cent and more, your reputation as being the best is very well deserved.

The first thing I will ever tell anyone when building there house is to take up the services of Darbecca - you understand what your clients want and deliver that in the best possible way.

I find myself referring to Darbecca whenever I have building questions rather then my builder to get an answer that actually makes sense and is helpful.

I wish I could only deal with Darbecca during the building process, I would be so much happier.

I sincerely cannot thank you enough for everything so far and I’m only half way through my build.

Keep doing what you - please pass this message along to ALL your staff, from the people that answer the phones to the inspectors and everyone in between, THANK YOU!

  

 

02/03/2017 – Yolanda – Thornbury

Many thanks to you and the team, especially Rebecca for taking me through the process initially and most of all Rod, for the very thorough reports.

No doubt I will be recommending your services to family and friends that build.

  

 

14/02/2017 – Imran – Lalor

Thanks Rod,

Great work.

I am impressed with your attention to detail and high work ethics. You must be an asset to company and definitely need a pay rise.