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Customer Feedback




Brett Payne 12/02/2016 – Hariz - Truganina Hi Brett, Thank you for the email and report. You have done a good job for my house. We will definitely recommend Darbecca and you to my friends and colleagues.


Rod Leetham 18/02/2016 – Vu - Lalor Hi Rod Thanks for the report and all your work. You advice has been really valuable. I’d certainly be recommending you and the whole company to anyone who is looking for independent inspection advice when building.

Darren Love 19/02/2016 – Chris - Kingsville All thanks to piece and mind of you and Darren and your company and what you have done for us in terms of providing excellent service that is second to none and the professionalism when compiling the reports for us. A missive shouts out and thanks to you guys.

Darren Love 22/02/2016 – Yonatan – Mernda Darren is honest and helpful gentleman. We have got Rebecca to do pre final house inspections and Darren was extremely thorough and professional. Due to difficulty with the builder we have Darren back again for reinspections, he was excellent pointing out good and bad bits along the way. He pointed out a lot of serious issues that we were unable to see ourselves. He then spent time with us after the inspection, showing what was happening outside and inside the house and at both inspections we discussed a detailed breakdown on what was found and priority on getting them fixed. Darren answered any questions we had. I would say that their service was excellent the report was very well structured and well informed; we got it on email at the same day. Their admin is professional and has full access to inspectors dairy. I also found they're good value for money, I'm very satisfied with them.


Brett Payne 25/02/2016 – Joan – North Geelong Thanks Brett – your service is highly recommendable and I’m glad someone is helping us to make our dream home come true!

Darren Love and Team 01/03/2016 – Julie and John - Woodlea We wish to thank Darren and the team at Darbecca for their assistance with our recent building disaster. We had rang many other companies the day we rang your office and Darbecca was the only one that responded immediately. We are very grateful for your involvement as it was made clear today that without it we would have been facing some major problems. Now that Darbecca are involved we feel more at ease and confident that the current building faults will be repaired properly and our home will be completed without any further error. After what we have been through I cannot understand why anyone would build a house without a building inspection company to look out for their interests.


Chris George 11/03/2016 – Daniel – Mount Waverley Thanks Chris. You were awesome today mate, your service is excellent and we are so grateful we chose to use Darbecca.

Rod Leetham 16/03/2016 – David - Craigieburn Thank you for everything you guys have done for us from booking the jobs in and providing us with the information we required to make the building process that little bit easier. Rod is awesome at what he does and is very professional about how he does his job. Having a second opinion from someone who know's what the regulations are made the building process less stressful even if the defect reports were 36 pages long. Rod would go out of his way and was quick in getting the reports through to me so I could get the reports through to our supervisor. I will be recommending Darbecca to any of my friends who may be building in the future. Thank you for all your help.


Rod Leetham 2016 Just wanted to send a quick email to let you know that Rod was a huge help yesterday. There were a number of concerns that we had come across yesterday and Rod was very helpful in keeping me calm ha-ha. Please pass on my appreciation to him as he also worked late in order to get the report through to me the same day.


Rod Leetham 2016 Thanks Rod, don't know what I'd do without your outstanding service!


Rod Leetham 2016 I just wanted to say a big thank you Rod. Your building knowledge and repour was outstanding. You have been a great help and we really appreciate your work throughout our build. We are so glad we engaged Darbecca to overlook our build and we will defiantly be telling our friends and family to take up your services.

Brett Payne 18/03/2015 – Hayley and Jeremy - Plumpton We would just like to thank you for your services and commend Brett on doing such an amazing job. His professionalism, knowledgeable and friendly nature is an asset to your company. We will continue to recommend Darbecca's services to friends and family and those that are building a home. It has certainly taken the pressure off us as first time builders, alongside being a great learning experience and in turn, ensured a quality build. Thank you once again.


Chris George 25/06/015 Rajeev (Berwick) Hi Chris You were a great help today!! I would not have picked up on any of this if it wasn't for you! I will forward this on to my CLE to be sent to the site supervisor. Thanks again and I look forward to meeting you at my next inspection in a couple of weeks.


Brett Payne and Team 02/07/2015 Lisa (Whittlesea) To Rhiannon, Rebecca and Darbecca Staff, Just wanted to send you a quick email to thank you for all your help with our new home the past week. Your company has been an absolute pleasure to deal with from the first phone call. Your inspector Brett is very professional and great at what he does. His follow up and explanation of everything in our report has been spot on. He is defiantly a credit to your company. Once again, thanks for all your help. Its very reassuring to have confidence in a company and what they do. We will have no hesitation in recommending your services to friends and family in the future, in fact we already have. Warmest Regards,


Darren Love 14/10/2015 – Ronald - Truganina Hello Darren, It was nice meeting you yesterday, i have to say you are a lovely man and your assistance yesterday was GOLD!!! we wouldn't be able to pick any of those defects that you found in the house, I'm glad we approach Darbecca to assist us in our building process. Thanks again and we really appreciated your help.


Brett Payne & Darren Love 11/12/2015 – Oscar - Plumpton Brett, Darren, Rebecca, I was one more time highly impressed with the skills you have available to assist your customers like myself on past Tuesday. Your help has been of tremendous assistance during the building process of my house, completely beyond and above my expectations. I was absolutely astonished when Brett found over 180+ house defects while I was completely blind by the emotions of seen my brand new home (I only found 2). I find hard to think about any other company that will be better than yours in terms of attention to details and professionalism. Thanks in deed for your help.


Brett Payne 16/12/2015 – Don - Melton Thank you to Brett and the staff at Darbecca for their service and professionalism. Brett was very thorough with his inspection and picked up items I would have never thought of. The final inspection process was a whole lot easier and I've already recommended their services to my friends.


Darren Love 11/06/2014 Anne (Macleod) Hi Darren, Rebecca and David, Sorry this email is long overdue but as you can appreciate I have been busy settling in and establishing  the outside of my home. I want to extend my sincere thanks to you all for your support during the building stage of my new home.  It certainly opened my eyes to how this industry operates and I was very disappointed in the builder's management's attitude and lack of attention in following the Australian building standard.


Darren Love 17/09/2014 Lahiru - (Officer) HI Darren, Thanks again for your help - it has been a huge assistance. I'm truly impressed not only by your depth of understanding of the building codes and Australian Standards but also by your passion for what you do and your dedication to helping us consumers with little voice stand up to these volume builders with confidence. I thank you sincerely and am extremely grateful.

Darren Love Hi Rebecca and Darren, We settled on our house last Friday. I just wanted to thank you both for your assistance with the building of our house. We are extremely happy with the house, and are confident and relaxed that it is sound thanks to your expertise, Darren. Best wishes for the future


Darren Love Darren is very impressive. Very grateful for his assistance.


Darren Love Thanks for Darren’s assistance this morning we are already grateful we engaged your services and haven't even got the report yet!!!


Darren Love If you get Darren in early, he is fond of saying that his reputation keeps the builders on edge and honest, otherwise there are a LOT of cowboy contractors out there and work quality is so all-over-the-place unless they have someone checking in on them with Darren's rep.


Darren Love We have used Darren for all stages and been very happy with how thorough he is!


Darren Love I had Darren love inspect the house, he is fantastic, assisted with them fixing issues, they somehow forgot to put in insulation don't know how they got away with signing off the house without it!


Brett Payne 22/07/2016 - Menka - Northcote Hi Brett, Thanks for the prompt email. Thanks for coming out on Wednesday, your knowledge, advice and professionalism was greatly appreciated.